working at at&t call center reddit
Keep in mind that even though this subreddit is not managed by ATT it does contain many knowledgeable Redditors who can help. Of the respondents 27 said that they strongly agreed that.
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A free inside look at company reviews and salaries posted anonymously by employees.
. It was a wide-open warehouse with rows of cubicles 10 to each row. The call volume was so high and most customers you got were angry. This isnt my story but a friends.
Salaries reviews and more - all posted by employees working at ATT. Every day gave new challenge and let us support customers in. Call center work seems easy enough until the extreme monotony settles in and you realize youve sat and done the same task thousands of times with no variation thinking or creativity involved.
The pay starts out at 1468 plus bonuses so its great to live off of. The head office is in Dallas TX. Your brain dies a little with each passing day.
Call Center Sales Representative. Dealing with extreme rudeness becomes the constant backdrop of your working hours and the most mental. ATT management creates a team atmosphere to problem solve and find solutions.
I worked nights and it was miserable going from fluorescent lighting to utter darkness. However even if hired as work from home there may be an occasional requirement to. Ive found I absolutely cant fucking stand dumb people old or young though the young ones at least dont scream at me for asking for their name.
If there was such a requirement it would be listed in the job posting. There were about 500 600 people on the call center floor at once. Like any other work place it depends upon the people running it.
Call Center Representative Former Employee - Mesa AZ - February 23 2022. See what employees say its like to work at ATT. Mar 9 2022 - Call Center Customer Service Representative in Euless TX.
The job itself is going to suck no two ways about it but what really makes or breaks a call centre job is the culture of the company. The partitions between them were small so our calls often bled into each others. ATT is a multinational holding company known for communications media and advertising.
Customer Service Representative Former Employee - Pueblo CO - May 23 2022. The wording may not be exactly right but they convey the general gist. 30 days ago.
Do people working at ATT have the time and location flexibility they need. A place for call centrecall center workers to discuss all things call centre related. Sales Consultant Former Employee - Miami FL - March 24 2022.
ATT Call Center Customer Service Rep. In 2018 ATT acquired WarnerMedia. Learn about ATT culture salaries benefits work-life balance management job security and more.
Great support by staff and fun environment. He doesnt have a Reddit account but he asked me to share. Call center work can be stressful and time consuming but ATT provides stuff for you to relax.
If youd like to contact ATT directly you can visit the ATT Community Forums or through the ATT Contact Us site. They offer a massage room gym cafe store game room and much more to take your mind off of the stress. Company Overview Organization Structure Locations FAQ.
Overall a great place to work. The pay is great but its not worth the chaos. Ive worked several call center jobs over the last three years my most recent one being for teleperformance the hell hole for Medicare enrollment period.
Toxic co-workers and incompetent management go way further to making a call centre suck than the calls themselves ever will. ATT stands for American Telephone and Telegraph Company. Indeeds Work Happiness survey asked over 9120 current and former employees.
My friend worked in a call centre for booking hospital appointments about 15 years ago as a supervisor and this is one of his favourite stories. Get abundant exposure to a variety of projects and career paths with a prestigious global company. It was overwhelming the supervisors most of the time was clueless.
Overview Overview 33k Reviews 99k Jobs 49k Salaries 45k Interviews 12k Benefits 374. Customer Service is the least of anyones concerns. Great Experience at ATT.
The pay was great and they have a union so your job was kind of protected in a way considering this is an at will state. A typicall call center decent for the area. First off let me say that the job title you are applying for is an absolute lie.
A typical day at work includes listening to customers caring for their concerns creating a positive experience. And keep in mind I am actively looking for a new job THIS IS TO INFORM ANYONE ON WHO WANTS A. There are four main units at ATT which are ATT Communications WarnerMedia Xandr and ATT Latin America.
Utilizing proven sales and saves techniques to maintain customer loyalty and. Rants complaints memes help general discussion and advice. Call Center Representative Former Employee - Brecksville OH - November 12 2016.
As noted if you are hired in a work from home position you just need decent internet. With each inbound call youll work to cultivate a positive customer relationship. See how ATT is connecting the United States government.
Find opportunities in and around Asia and the Pacific Islands. 5031 reviews from ATT employees about working as a Customer Service Representative at ATT. The benefits are great and the compensation pay is great if you can meet your numbers which is very hard to make because the goals are astronomical and unobtainable.
This call center is full of drama and managers who freak out if you even need to use the restroom. Co-workers work together toward the best outcomes. You can also reach out in a direct message to uATT or uATTHelp.
Ive worked in the same call center twice I took a years break for personal issues and while the first time was simply the best job Ive ever had in my life the second time was increasingly stressful eventually leading me to what I later realized was a full-on psychological breakdown. Working for this company is stressful. Open the door to a wide range of exciting opportunities and new professional connections.
1113 - 1820 an hour. But let me begin my journey story as a call taker for this company.
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